Pediatric Dentistry, PLLC

Sandra Armstrong, DDS · Amy Watts, DDS, MS

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First Visit

Boy in sports jersey at the Pediatric Dentist in Southlake also Serving Fort Worth, Keller and Grapevine

What to Expect

A child's first dental visit should be scheduled within 6 months of the first erupted tooth or by his/her 1st birthday says the American Academy of Pediatric Dentistry as well as the American Academy of Pediatrics. Our goal as Pediatric Dental specialists is to help make their first visit as positive and enjoyable as possible while educating and demonstrating methods for daily dental home care. An early first visit helps set the foundation for a child’s healthy oral and physical development. Our doctor’s and staff are trained to manage anxiety, fear, and are excellent in assisting children through their dental appointments with ease and confidence.

The Dental Home is intended to provide a place other than
the Emergency Room for parents.

Children under the age of 3 years are accompanied to our consultation room with their parents for their evaluations and cleanings. On your first visit, if your child is over the age of 3 years, you can request a tour of our facility. Once introduced to our kid friendly environment, parents return to the reception area so that radiographs, if needed, can be initiated. We ask that you allow your child to accompany our staff through this dental experience as we are all highly experienced in helping children overcome anxiety and fear. Separation anxiety is common in children and normal. Using proven psychological skills and tools we are usually successful in helping children develop confidence and comfort during their dental appointments. Studies have shown that most children over the age of 3 react MORE positively when permitted to experience dental visits on their own and in an environment designed JUST for THEM!

We encourage parents to assist us in developing a child’s positive experience and request that parents refrain from negative conversation regarding dental care. We have decades of experience in dealing with children and use positive simple explanations which are age appropriate to help put them at ease. At your child’s first dental appointment we will complete a comprehensive dental evaluation and provide you with a detailed summary of all findings and concerns. Maintaining a good dental health program starts at home. We are here to assist you and your child with the education and tools to use to ensure a healthy and beautiful smile for life!

The education bill states that students must be excused for temporary absences resulting from visits to their Dentist. In addition, students must be allowed a reasonable time to make up schoolwork and not be penalized. Satisfactory completion of the days work results in the day being counted as a day of compulsory attendance.

Dental care if delayed only becomes more extensive and EXPENSIVE. We are here to help you prevent dental disease for your children, scheduling your children's appointments are an integral part of that equation.

We strive to make each and every visit to our office a fun one.

Frequently Asked Questions

Q. How often should I see a dentist?
A. The American Dental Association (ADA) guidelines recommend visiting a dentist at least twice a year for a checkup and professional cleaning. Our office follows the guidelines of the American Dental Association, the American Medical Association, and the Academy of Pediatric Dentistry which all recommend a minimum of two dental visits per year. During orthodontic care or for those patients who are high risk for dental disease, we suggest more frequent cleanings and fluoride varnish application.

Q. What should I expect during my appointment?
A. Dr. Armstrong and/or Dr. Watts will provide a comprehensive evaluation of your child’s teeth and gums and take digital X-rays if needed. After a complete oral and physical assessment our Doctors will discuss the clinical findings with you. Pain or problems which your child may be experiencing l as well as any questions you may have will also be addressed.

Q. What if I have an emergency?
A. Please call our office as soon as you determine that your child is having a dental emergency. If you should call our office after hours, over the weekend and during holidays you will be given specific instructions to call our emergency phone system.

Q. Are payment plans available for my dental treatment?
A. Yes. As a courtesy to you we accept many types of dental insurance including Medicaid and will process your claim for you upon receipt of your co-payment. Our office provides Care Credit for financing if needed which generally provides low interest monthly installments.

Facts You Should Know About Dental Insurance

In an effort to help you understand your insurance policy and maximize your insurance benefits, we would like to share some facts about dental insurance with you.

FACT #I - Dental insurance is a contract between you, your employer and the insurance company. We are not a party to that contract.

FACT #2 - Dental insurance is NOT meant to cover all fees. It is meant to be an aid to your investment in your child’s dental healthcare. Many routine dental services are not covered by dental insurance.

FACT #3 - Many carriers claim that they reimburse the insured promptly "up to 80% or up to 100% of the total fees." In actuality, we have found that most plans cover about 40%-50% of average fees. Some plans pay more, some less. The less paid for the insurance by your employer, the less coverage you will receive.

FACT #4 - Usual, Customary or Reasonable Fees, UCR, a term used by your insurance carrier, is an arbitrary amount which the insurance company chooses to pay for each procedure. It is not based on the average charge of practicing specialist in the area; it is merely the "allowable" amount they will reimburse so they can make a net 20%-30% profit. Our fees are within range of other pediatric dental offices in the area.

FACT #5 - Insurance companies will not release the exact amount they will pay for a procedure until the treatment is completed and the claim is submitted. They will only state the percentage of their fee schedule that they will cover. We will make every effort to assure you receive maximum benefits. We will file your insurance at no charge. In order to provide this service, we will need your updated insurance information before each appointment. Please do not hesitate to ask questions about our financial policy. We want you to be comfortable in dealing with these matters. If you have any questions regarding your insurance, we ask that you contact your company regarding the specifics and details of your plan.

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